Privacy Policy

1. Introduction

At Shree Technology ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including web design, development, hosting, and related offerings. By using our site or services, you consent to the practices described in this policy.

We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) for EU residents and other relevant privacy regulations.

2. Information We Collect

We collect information to provide and improve our services. This may include:

Personal Information:

• Name, email address, phone number, and address when you inquire about services
• Payment details for processing transactions (securely handled by payment processors)
• Project details, requirements, and business information you provide
• Account credentials for project-related platforms and services

Usage Data:

• IP address, browser type, operating system, and device information
• Pages visited, time spent on pages, and navigation patterns
• Referring website addresses and search terms used to find our site
• Interaction data collected via cookies and analytics tools (with consent where required)

We only collect data necessary for service delivery and do not gather sensitive information without explicit consent.

3. How We Use Your Information

Your data helps us:

• Provide and maintain services like hosting, development, and custom solutions
• Process transactions, send confirmations, and manage accounts
• Communicate updates, respond to inquiries, and offer support
• Improve our website and services through analytics (anonymized where possible)
• Comply with legal obligations and prevent fraud
• Send promotional content and marketing materials (with opt-out options)

Legal Basis for Processing (GDPR):

• Consent: When you provide explicit consent for specific processing activities
• Contract Performance: Processing necessary to deliver services you've requested
• Legitimate Interests: For improving our services, security, and business operations
• Legal Obligation: When required by law or regulation

4. Sharing of Information

We do not sell your data. We may share it with:

• Service Providers: Trusted partners for hosting (e.g., data centers), payment processing, or integrations, bound by data protection agreements
• Legal Requirements: When required by law, court order, or to protect our rights and safety
• Business Transfers: In case of merger, acquisition, or asset sale, with advance notice to you
• With Your Consent: For any other purpose with your explicit permission

For GDPR compliance, we ensure all data processors comply with EU standards through appropriate contracts and safeguards.

5. Security of Your Data

We implement robust technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest using industry-standard protocols
• Firewalls and secure servers to prevent unauthorized access
• Regular security audits and vulnerability assessments
• Access controls limiting data access to authorized personnel only
• Secure handling of payment information through PCI-DSS compliant processors

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar technologies for functionality, analytics, and personalization:

• Essential Cookies: Required for website functionality (always active)
• Analytics Cookies: Help us understand how visitors use our site
• Functional Cookies: Enable enhanced features and personalization
• Marketing Cookies: Used to deliver relevant advertisements

For GDPR compliance, we obtain explicit consent before setting non-essential cookies via our cookie banner. You can manage your preferences at any time through your browser settings, though this may affect site functionality.

7. Your Privacy Rights

Under GDPR and similar laws, you have the following rights:

• Right to Access: Request a copy of your personal data we hold
• Right to Rectification: Request correction of inaccurate or incomplete information
• Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Restriction: Request limitation on how we process your data
• Right to Object: Object to processing based on legitimate interests or for direct marketing
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Withdraw Consent: Withdraw consent at any time (without affecting prior processing)
• Right to Lodge a Complaint: File a complaint with your local data protection authority

To exercise any of these rights, please contact us using the information provided below. We will respond within one month (extendable under GDPR if complex).

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not intended for individuals under the age of 16 (GDPR age requirement). We do not knowingly collect personal data from children without parental consent. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

10. International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). When this occurs, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions ensuring the destination country provides adequate protection
• Other legally recognized transfer mechanisms to ensure GDPR-level protection

11. Data Retention

We retain your personal data only as long as necessary for the purposes for which it was collected:

• Project-related data: Duration of the project plus 3 years for warranty and support purposes
• Financial records: 7 years as required by tax and accounting regulations
• Marketing data: Until you withdraw consent or request deletion
• Analytics data: Typically retained in anonymized form for 26 months

After the retention period, we securely delete or anonymize your data.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Changes will be posted on this page with an updated "Last updated" date. For significant changes, we will notify you via email or through a prominent notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us / Data Protection Officer

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or need to contact our Data Protection Officer, please reach out to us: